At Sustho Sathi ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website features and tell you about your privacy rights.
1. Information We Collect
When you use our "Get Estimate" form or contact us, we may collect the following information:
- Identity Data: Full name.
- Contact Data: Phone number and email address (if provided).
- Medical Inquiry Data: The general medical condition or problem you select, to help us route your inquiry to the correct hospital department.
2. How We Use Your Data
We only use your personal data for the following purposes:
- To provide you with information regarding medical treatments, cost estimates, and hospital availability in Bangalore.
- To communicate with you via phone calls or WhatsApp regarding your inquiry.
- To connect you with our partner hospitals (e.g., Narayana Health, Manipal Hospitals) solely for your requested medical treatment.
3. Data Sharing and Protection
We do not sell your personal data. Your information is strictly shared with our authorized team members and the specific partner hospitals required to facilitate your medical journey. We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
4. Your Rights
You have the right to request access, correction, or deletion of your personal data. If you wish to exercise any of these rights, please contact us.
5. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: support@susthosathi.com
Phone: +91 96355 34897