Welcome to Sustho Sathi. These terms and conditions outline the rules and regulations for the use of Sustho Sathi's Website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Sustho Sathi if you do not agree to take all of the terms and conditions stated on this page.
1. Role of Sustho Sathi (Disclaimer)
Important: Sustho Sathi is a medical facilitation service and NOT a hospital, clinic, or medical practitioner.
We act as a bridge connecting patients from Bengal to reputable partner hospitals in Bangalore. We assist with appointments, travel logistics, and language barriers. We do not provide medical advice, diagnosis, or treatment. All medical decisions should be made in consultation with certified healthcare professionals at the partner hospitals.
2. Financial Transactions
Sustho Sathi maintains a strict Zero Hidden Fees policy.
- Patients must pay all medical and hospital bills directly at the hospital billing counter.
- Sustho Sathi will never ask you to transfer money to our personal or company accounts for medical treatments.
- Any service fees for logistical support (if applicable) will be communicated transparently in advance.
3. Accuracy of Information
While we strive to ensure that the information on this website (such as doctor profiles and hospital details) is correct, we do not warrant its completeness or accuracy. Estimates provided via our form are approximate and depend on the patient's individual medical condition as assessed by the hospital doctors.
4. Liability
Sustho Sathi shall not be held liable for any medical outcomes, hospital policies, or changes in treatment costs. Our responsibility is solely limited to facilitating the connection and providing logistical support.
If any unwanted incidents, such as accidents or death, occur during medical treatment at the hospital or at the lodge, the Sustho Sathi authority will not be held responsible in any way.
চিকিৎসা চলাকালীন হসপিটাল অথবা লজে যদি কোনো রকমের অবাঞ্চিত দুর্ঘটনা ঘটে যেমন মৃত্যু বা অন্য কোন দুর্ঘটনা, তার জন্য সুস্থ সাথী কর্তৃপক্ষ কোনভাবেই দায়ী থাকবে না।
5. Contact Information
For any questions or concerns regarding these terms, please contact us at support@susthosathi.com or call us at +91 96355 34897.